At maju44, your privacy is more than a legal obligation — it is a responsibility we take seriously every day. Learn how we collect, use, and protect your personal information.
We ensure every aspect of how we handle your personal data meets the highest industry standards. Below are the six key pillars of our privacy commitment.
All your personal data and financial transactions are protected with 256-bit SSL encryption. Data stored in our databases is also encrypted using AES-256 standards to ensure no unauthorised party can access it.
Maju44 does not sell, rent or share your personal data with any third party for marketing or commercial purposes. Your data belongs to you, and we respect that fully without exception.
You have the right to access, correct, transfer, or delete your personal data at any time. All requests are processed within the stipulated timeframe and you will receive confirmation via your chosen communication channel.
Your personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once that period expires, the data will be securely and permanently deleted or anonymised.
Maju44 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant regulatory requirements. We continuously update our practices in line with applicable legislative changes.
In the event of any security incident affecting your personal data, we are committed to notifying you within the timeframe required by law and taking immediate steps to contain and remediate the situation.
Important: This Privacy Policy explains how maju44 collects, uses, stores, and protects your personal data. By using our platform, you agree to the practices described in this document.
Maju44 ("we", "Platform" or "maju44") takes seriously our responsibility to protect the privacy and personal data of all users who access the maju44.app website and related mobile applications. This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles.
This policy applies to all individuals who register an account, browse the platform, use our services, or interact with any official maju44 communication channel, including live chat, support email, and our official social media.
We are committed to ensuring your personal data is collected lawfully, used only for stated purposes, stored securely, and not disclosed to unauthorised parties. Your trust in us is the foundation of this relationship, and we will never take that responsibility lightly.
We collect your personal data across several categories depending on the nature of your interaction with the maju44 platform. The following table outlines the data categories we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, document images | KYC verification, legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, customer support |
| Financial Data | Bank account number, transaction records, payment methods | Processing deposits and withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection |
| Activity Data | Game history, betting, session duration, wins and losses | Account management, responsible gaming |
| Preference Data | Language preference, notification settings, favourite games | Personalising the user experience |
Your personal data is collected through a variety of transparent and lawful methods:
We do not collect personal data from third-party sources except for identity verification and fraud prevention purposes, and only where you have given explicit consent to do so.
Maju44 uses your personal data solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:
Note: We only send marketing and promotional communications if you have given explicit consent. You may withdraw this consent at any time through your account settings.
Maju44 does not sell or rent your personal data to any third party for marketing purposes. However, in certain limited and necessary situations, we may share your data with the following parties:
All third parties we engage are required to comply with data protection standards equivalent to our own. We conduct regular due diligence on all partners to ensure ongoing compliance.
Warning: maju44 will never request your account information or password through any unofficial channel. Be vigilant of any party claiming to represent maju44 and asking for your sensitive information.
We implement a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
While we take all reasonable precautions, no digital security system can be guaranteed 100% safe. You also play an important role in protecting your account by using a strong password and never sharing your login credentials with anyone.
Maju44 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. There are several types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. More information on cookie management can be found in your browser settings.
Under Malaysia's PDPA and the data protection principles we adhere to, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time through customer support.
If your data is inaccurate or outdated, you have the right to request an immediate correction through your account settings.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You may object to the processing of your data for specific purposes such as direct marketing at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another provider.
You may request that we restrict the processing of your data in certain situations while a claim or objection is being resolved.
How to Submit a Request: To exercise any of the above rights, contact our customer support team via Live Chat within the platform. Requests will be processed within 30 calendar days of receipt.
The maju44 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of children under the age of 18.
If we discover that a minor's personal data has been collected without our knowledge — for example, through account registration using false information — we will promptly delete that data and close the account in question. Parents or guardians who find that their child has registered on our platform are urged to contact us immediately.
In certain circumstances, your personal data may be transferred to and stored on servers located outside Malaysia. This occurs when we utilise cloud computing services or technical infrastructure hosted by reputable international providers.
Every cross-border data transfer we carry out is subject to adequate safeguards, including:
Maju44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or new platform features. The "Last Updated" date at the top of this document will be revised whenever an amendment is made.
For significant amendments that affect your rights or how we process your personal data, we will provide clear notice via in-platform notifications or email to your registered address. Continued use of our platform after the amendment's effective date will be considered acceptance of the updated policy.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:
You also have the right to lodge a complaint with the Malaysia Personal Data Protection Department if you believe your rights under the PDPA have been violated and we have failed to address your concerns satisfactorily.
Our Commitment: The maju44 Privacy Team is always ready to address any of your enquiries. Your trust is our priority, and we are committed to handling every query seriously, transparently, and within a reasonable timeframe.
Join over 500,000 Malaysian players who trust maju44 as a safe, licensed online gaming platform that fully respects user privacy.
256-bit SSL Protected. For users aged 18 and above only.